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Find answers to your questions in our help area.

What does the "Best seat principle" mean? / How are my seats selected?
Our system automatically allocates the best available seats in the selected price category at the moment of your order (in the case of a seating chart booking, you always receive the required number of consecutive seats).

You can find out the actual seat numbers from the tickets that you generally receive within a few days of placing your order.
In addition, with the seating chart booking system, we offer our customers the opportunity of buying the exact seat ticket you require in many events.

To do this, click first in the selection window on the sector where you want to sit.
You will then receive a detailed view in which you can select individual seats.
If you click on a seat, it will be marked with a cross and will appear in your selection list under the main window.
If you click a second time on a seat, or click on the garbage can symbol in the selection list, you will delete the seat from your list.
When you have selected your seats, click on the shopping cart button.


Unfortunately, you cannot currently book seats from different price categories at the same time.

Please note:
To display the seating chart in our online shop, you will need JAVA.
If you cannot display the seating chart, please click here to download the JAVA plug-in from Sun.

If you have any further questions, please use our search box or Send a message to our customer service.