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I would like to order additional seats
Unfortunately, we are unable to issue seats resulting from several orders next to each other: The tickets for each individual order are firmly booked for you at the moment that the order is placed, so that adjacent seats are generally sold minutes later to another customer or at another advance sale outlet.

However, should you want more tickets for an event, please book these through our online shop.
Through our seating chart booking system, we offer our customers the opportunity in many events of buying the exact seat ticket you require. So you can also look for seats near yours that are still available.

To do this, click first in the selection window on the sector where you want to sit.
You will then receive a detailed view in which you can select individual seats.
If you click on a seat, it will be marked with a cross and will appear in your selection list under the main window.
If you click a second time on a seat, or click on the garbage can symbol in the selection list, you will delete the seat from your list.
When you have selected your seats, click on the shopping cart button.


Unfortunately, you cannot currently book seats from different price categories at the same time.

Please note:
To display the seating chart in our online shop, you will need JAVA.
If you cannot display the seating chart, please click here to download the JAVA plug-in from Sun.

If you have any further questions, please use our search box or Send a message to our customer service.