Help and Contact
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After a failed attempt to make a booking using the seating chart booking system, the seats selected by you will remian reserved in the seating chart for about 30 to 60 minutes and therefore cannot be reselected during this time.
You can repeat your order within one hour.
For reasons of security, please check in advance on our website under "My data" to make sure that the order was not actually successful, so you do not make a double booking.